Enhance your e-commerce store’s customer engagement and gather valuable insights with this Comprehensive E-commerce Customer Survey Form Template. Designed to capture detailed feedback about purchases, shopping preferences, brand affinities, and more, this survey form is ideal for online retailers who want to better understand their customers and tailor their marketing efforts.

This form template includes over 50 meticulously crafted fields that cover all aspects of the customer experience, including:

• Purchase Feedback: Collect detailed information about the customer’s recent purchase, including satisfaction levels, product quality, and packaging.
• Shopping Experience: Understand what customers liked or disliked about their shopping experience, including website navigation, product descriptions, and checkout process.
• Advertising and Social Media Preferences: Gather data on customer susceptibility to ads, preferred social media platforms, and the type of content that captures their attention.
• Brand Preferences and Shopping Habits: Learn about customers’ favorite brands, product categories, and shopping frequencies to better tailor your product offerings.
• Demographics, Political, and Religious Preferences: Gain insight into customer demographics and other personal preferences to create more targeted marketing campaigns.
• General Feedback: Capture additional suggestions and feedback to continually improve your services and products.

This form is fully customizable and integrates seamlessly with Gravity Forms, making it easy to collect and analyze data directly from your WordPress site. With dropdowns, checkboxes, text areas, and file upload fields, this template ensures a comprehensive data collection process that provides actionable insights for your e-commerce business.